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Cory and the manager, Jeff, were fantastic helping to fix a problem at check in.
They went above and beyond what one would expect from a hotel.
The hot water for tea was happily replenished at night and an extra blanket quickly furnished for my wife.
I would definitely stay at this hotel again and rate it highly on comfort and facilities in the room for disabled guests.
My only missed a microwave in the room; however they did have one in the well appointed lobby.
A charming hotel in Prescott.
Easy access to Whiskey Row/ Gurley Street. The jacuzzi was hot, and the pool was refreshing. The balcony was cute and gave the room a bit of ambiance. The staff was very friendly and welcoming. My friend has severe allergies to lavender and down feathers. We asked for a feather-free room and no lavender-scented soaps or cleaning products. They responded right away on the Hotels.com app, and when we arrived, the front desk clerk let us know that the room was feather-free and cleaned with fragrance-free cleaner. Breakfast was simple bagels, muffins, or egg and sausage burritos. It was nice to get out of the Phoenix heat and enjoy some greenery.
Relaxing and lovely stay.
Beautiful place. Everything was elegant and charming, including the staff. Plenty of choices in the boxed breakfast selections and plenty of comfortable seating in and around the lobby or outside patio. The pool and spa were perfect. The room was lovely and comfortable.
Charming hotel with amazing service and relaxing atmosphere
This is a beautiful, charming hotel with amazing service. Staff went above par to ensure we had early room access so we could view our daughter's livestream college graduation. We especially enjoyed listening to the pianist during breakfast and relaxing around the firepits in the pool patio, by the lobby fireplace and on our private terrace. The fact that they allowed me free access to the huge gym facility across the street was a huge bonus. We loved this place and we wouldn't dream of staying any where else when we're in Prescott.
You just need to go there to get it!
What hotel leaves a personalized birthday card (all employee's signed their names) within your room? This nostalgic/boutique hotel excels at customer service beyond words. Beautiful grand piano with an excellent pianist playing started our Sunday morning as we ate a wonderful complimentary breakfast gazing at the beautiful setting outside the panoramic windows. Michael, Barry and Ashley are always so welcoming and know how to treat their guests. This hotel goes above and beyond! I love the quiet setting yet close to the action of downtown Prescott. The rooms are very clean and feel bigger than a standard hotel room in the big box world of accommodations. Gardens are spectacular ...so peaceful and soothing! Pool has not been crowded ... always relaxing and not loud or distracting. Thank you Forest Villas for making my birthday so special! See you again soon for another well needed respite:)